In addition to regular family meetings twice a year, Tokyo General Health and Welfare Center Egota-no-Mori holds individual consultation for outpatient rehabilitation users’ families twice a year. This consultation provides an opportunity to deepen information exchange on user-rehabilitation worker interaction in therapy, family consultation, and status of the user at home. It is also a valuable time for care givers to listen to family members’ feelings and worry over family care. Our center is devoted to individual consultation and listening to the voice of users and their families in order that we provide better services.