Frequently Asked Questions
- Q 6Will my insurance cover the cost of services at STHG?
- A 6
Coverage depends on your insurance policy. Please contact your insurance companies and governments to ensure the coverage verification.
- Q 7Can I bring my family or friends to Japan?
- A 7
Family and friends are welcome to come with you during your treatment. For safety reasons, children are not allowed in examination rooms or treatment areas.
- Q 8Where can I stay while I receive care at STHG?
- A 8
For patients receiving care in Koriyama, we can arrange on-site Kizuna Garden Hotel. (https://reurl.cc/O1745g)
For patients receiving care in Tokyo area, please contact our Division of International Healthcare Services to recommend local hotels or inns for you.
- Q 9Are there dining options on campus?
- A 9
For patients receiving care in Koriyama, the Bonjour restaurant offers western cuisines with Japanese modification and a buffet breakfast. Alternatively, there are several restaurants, convenience store and supermarket within a 15-minute walking distance from Kizuna Garden Hotel. For patients receiving care in Tokyo area, please contact our Division of International Healthcare Services to provide information for you.
- Q 10What should I do if I have other questions or need more information?
- A 10
Please download “Patient Inquiry Form” at https://goo.gl/F9ny7b and email to our Division of International Healthcare Services at int.inquiry@mt.strins.or.jp. We will do our best to accommodate your request.